Need help with Ninja Sprawl? You’re in the right place.
Contact Us
The fastest way to reach us is by email. We read every message and aim to reply within 2 business days.
Email: support@iconsudoku.com
When you write in, it helps to include your device model (for example, iPhone 15), your iOS version, the level (for example, 3-11) and a short description of what happened.
Frequently Asked Questions
What is Ninja Sprawl?
A fast stick-ninja platformer: 160 tiny, deadly levels in 10 worlds. Run, jump, wall-jump and SPRAWL to glide, cling to walls and ceilings, brace across shafts, swing from rings and ride zip lines. Every level has a clock, and when it runs out, so do you. Beat the dev’s own time for an S rank, race your best run as a ghost, take on the Daily Gauntlet and run whole worlds in Marathon.
How do the controls work?
LEFT and RIGHT sit under your left thumb, JUMP and SPRAWL under your right. Press both right-hand buttons at once by resting your thumb between them. In Settings you can make the buttons bigger or smaller, change how see-through they are, or swap sides for left-handed play. Keyboards and game controllers work too.
What is free?
Every level, every world and every mode. Shuriken are earned by playing: clearing levels, earning stars, S ranks, the Daily Gauntlet and achievements.
What can I buy?
Bags of shuriken, the Ninja Pass (double shuriken from play, 10% more time on every level and a bag of shuriken to start) and the Style Pack (premium looks for your ninja). Shuriken buy a continue when the clock runs out, a bigger hourglass, skips, the dev’s route, early worlds and looks. They never buy a rank. No subscriptions, no ads, no energy. Prices are always shown in the app before you buy.
I bought something but it isn’t showing up. What do I do?
Make sure you are connected to the internet and signed in to the same Apple Account used for the purchase. Tap Restore in the Shop or in Settings to bring back the Ninja Pass and the Style Pack. Shuriken bags are used up as you spend them and are kept in the game’s save on your device. If something is still missing, email us at support@iconsudoku.com and we will help.
How do I request a refund for an in-app purchase?
All purchases are handled by Apple. Refund requests are managed through Apple at https://reportaproblem.apple.com.
How does the Daily Gauntlet work?
Five levels in a row on one clock, the same five for everyone, with a new gauntlet every day at midnight (UTC). Your best time goes on the Game Center daily leaderboard.
I’m stuck on a level or found a bug.
Watch the dev’s route on that level (it opens once you’ve beaten the level, or for a few shuriken), or skip it and come back later. Found a bug? Email support@iconsudoku.com with the level number and what happened.
About
The original Ninja Sprawl first hit the App Store in February 2012. This is a complete rebuild by Caffeinated Club Games, the team behind Icon Sudoku.